Warranty Policy

We know you love your Quest We understand sometimes parts break, or there is a potential defect. Don't fret, we have you covered with our warranty.


Quest Carbon Cycles will repair or replace, at its discretion, any Quest Carbon frame it determines to be defective for as long as the original registered owner owns the bicycle. Warranty does not cover crash replacement due to improper use of a bicycle, or riding outside it's intended purpose.


Every original component (except consumables such as tires, tubes, bearings and brake pads). This warranty applies to all models and covers all parts manufactured by Quest Carbon Cycles or its subsidiaries. Any other original part manufactured by another company are covered by their respective warranties. Any products or components not mentioned above are hereby omitted.

Crash Replacement

We know accidents happen that may not be covered under warranty. In the event of a crash or other non-warranty situation, Quest Carbon Cycles may offer, at its discretion, replacement parts at discounted pricing.

Warranty Does Not Cover

Cosmetic damages. Normal wear and tear. Improper assembly. Improper follow-up maintenance. Installation of components, parts or accessories not originally intended or not compatible with the bike as sold. Damage or failure due to accidents, misuse, theft, abuse or neglect.

Other Terms

Unless otherwise provided, the sole remedy under the above warranty, or any implied warranty, is limited to the replacement of defective parts with those of equal or greater value at the sole discretion of Quest Carbon Cycles. Quest Carbon Cycles is not responsible for direct, incidental or consequential damages, including, without limitation, damages for personal injury, property damage, or economic losses due to riding a bicycle or related components.