We offer a rider centric experience
Our Quest Concierge Service is poised to help you have the most seamless experience from choosing which bike suits you, what components you need, to our build out and shipping process. It's all about ensuring we build the best bike possible for you.
Start Your Quest
Custom DesignDesign the the Quest carbon bike that you want with the frame type, fork options, components, and parts that you desire.
Online OrderingPlace your order and pay on-line using the security and convenience of Pay Pal or e-transfer. We’ll cover the fees.
ConfirmationA real person will confirm the details of your order via e-mail to ensure we have everything right before sending your bike into assembly.
The BuildYour bike will be built to your specifications here in Canada by one of our Quest Carbon Cycles team members. Then tested for quality assurance, and adjusted as needed to ensure the bike meets our high standards.
UpdatesHalf-way through your build and upon completion we’ll send you pictures of your Quest Carbon bike. That way you can begin to dream of the adventures you'll have together on this bike built just for you.
ShippedWe’ll send you a shipping confirmation and estimated delivery time of your new Quest Carbon bike. We know you'll be like us and keep clicking that tracking number. The excitment is a good thing.
No Risk-Guarantee and Warranty
"Our goal is to provide you the best experience possible from choosing the right bike, to ensuring you are well supported after you get your custom ride. I'm here for you. "